Shipping Policies
Orders (within the 48 contiguous states) are usually shipped within 2 business days,
via UPS Ground. If you place your order after 2 p.m.,
it will not be processed until the following business day. For other
methods of shipment such as 2nd Day Air, Overnight, and US Postal
Service, please contact Customer Service or the Sales Department for
rate quotes and details. 1.877.899.SAFE, or email info@fullsource.com. If you would like to use your own shipping account, please
contact customer service at 1.877.899.SAFE. We do not ship C.O.D. or to APO/FPO addresses.
There are varied shipping rates for P.O. Boxes in Alaska, Hawaii, or
Puerto Rico. Therefore, please contact Customer Service for shipping
rates and details to P.O. Boxes in those areas.
Express Shipping
To expedite your order, please call our toll-free number 1-877-899-SAFE (7233)
Customer Service hours are:
Mon-Thur 8:00 AM to 6:00 PM EST
Friday 8:00 AM to 5:30 PM EST
Shipping Restrictions
According to regulations, items labeled "ORM-D," such as aerosol spray,
Purell© sanitizer and fire extinguishers cannot be shipped to Alaska,
Hawaii, Puerto Rico, to P.O. boxes or overseas, ORM-D items cannot be
shipped by air transport or by Priority Mail, and therefore, cannot be
sent to APO/FPO addresses.
This safety issue cannot be ammended.
Freight Carrier
If your product was shipped to you by freight carrier (i.e. Conway,
Yellow, etc.) we ask that you follow a few steps to ensure quality of
your product: First, please inspect the product for visible damage
before the carrier leaves. If there are damages, please make notes onto
the Bill of Lading (delivery receipt). Finally, notify Customer Service
at 1.877.899.SAFE, or email info@fullsource.com.
Products that are properly returned, according to these guidelines, are
eligible for a refund in the form of a credit to the original method of
payment.
Return shipping costs will be at the customer's expense. Returns
will be inspected prior to issuing credit. Upon receipt and processing
of the return, we will credit you for the total purchase price (not
including shipping and handling), less any applicable restocking fees.
A restocking fee may apply to large orders. Please keep in mind that
credit card companies vary in the time they take to post credits.
Please contact Customer Service by phone at 1.877.899.SAFE, or email info@fullsource.com
to receive an RMA (Return Merchandise Authorization) number. Customer
Service hours are Mon-Thurs 8:00 AM to 6:00 PM and Fri 8:00 AM to 5:30
PM EST.
Live Chat
Ergonomics
